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Privacy Policy

Last updated: January 2024

At ProTravelVoyage ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our travel planning services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel quotes, or contact us for support. This includes your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use your information to provide and improve our travel services, process bookings, communicate with you about your trips, send promotional materials (with your consent), and comply with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and travel suppliers, under strict confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under GDPR and other applicable privacy laws, you have the right to access, update, or delete your personal information. You may also object to certain processing activities or request data portability.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or through our website contact form.

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Terms & Conditions

Last updated: January 2024

Welcome to ProTravelVoyage. These Terms and Conditions ("Terms") govern your use of our travel planning and booking services. By accessing our website or using our services, you agree to be bound by these Terms.

Services

ProTravelVoyage provides travel planning, booking, and consultation services. We act as an intermediary between you and various travel suppliers, including airlines, hotels, and tour operators.

Booking and Payment

All bookings are subject to availability and confirmation by the respective travel suppliers. Payment terms vary by service and will be clearly communicated during the booking process. Cancellation and refund policies depend on the specific terms of each travel supplier.

Liability

While we strive to provide accurate information and quality services, ProTravelVoyage acts as an agent and is not liable for the acts, errors, omissions, representations, warranties, or negligence of travel suppliers or for any personal injuries, death, property damage, or other damages resulting from your travel.

Travel Documents

You are responsible for ensuring you have valid travel documents, including passports, visas, and health certificates required for your destinations. We recommend checking with relevant embassies and health authorities before travel.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by and construed in accordance with applicable international travel industry standards and consumer protection laws.

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Cookie Policy

Last updated: January 2024

This Cookie Policy explains how ProTravelVoyage uses cookies and similar technologies when you visit our website or use our services.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies: We use these cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website.

Third-Party Cookies

We may use third-party services that set their own cookies, such as analytics providers and social media platforms. These cookies are governed by the respective third parties' privacy policies.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. Please check this page periodically for updates.